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Support and kickoff packages for development and project management

If you're unsure about Odoo Success Packs, ERPGAP offers the same packs at a reduced rate. While these are typically for smaller companies using standard Odoo workflows, with ERPGAP, you have the freedom to include third-party modules and customizations if needed.

Support Packs

Don't let the delays hold you back - explore our Odoo Support Packs for faster assistance.

Silver

  • 12 Hour Response Time
  • 15% Discount
  • Ideal for Smaller Needs
  • Odoo Expert Assistance

Gold

  • 8 Hour Response Time
  • 15% Discount
  • Designed for Higher Usage
  • Odoo Expert Assistance

Enterprise

  • Custom Response Time
  • Custom Discount
  • For Custom Needs
  • Odoo Expert Assistance

FAQ

  • Silver: Suited for businesses with smaller support needs or who require less frequent assistance.
  • Gold: Ideal for companies with higher usage and more regular support needs.
  • Enterprise: Best for businesses with custom support needs and requirements.
Odoo Expert Assistance means you will receive help from certified Odoo experts regardless of which pack you choose.
Yes, the Enterprise pack is designed for companies with unique support requirements and can be customized to fit your specific needs.
If you’re unsure which pack best fits your needs, consider contacting our sales team for a consultation, and they can help guide you to the best option.
The Enterprise pack offers custom-tailored response times, discounts, and support options, making it suitable for companies with unique or highly specialized needs.

Onboarding Package

(25 hours)

This package will help you get started with the first steps in Odoo. Have a certified Odoo expert guiding you through the master plan on how to implement Odoo, based on your own business process.

Requirement

(100 hours)

This package will allow you to set the framework that will jump start the requirement gathering of all the details that need improvement so that Odoo will really turn your company into efficient machine.

Full Project

Our rates can be lower depending on the size of the project, please contact us so we can provide you with a rough estimation.

A prepaid package will allow you to spend the hours of credit as you need them JUST CONTACT US

FAQ

A pre-paid package is a number of hours that you pay for, for us to work for you. You don't have to spend all the hours in one go. You buy a credit of hours that are controlled by tickets and spent on tasks.

In all packages, you have a number of hours to spend how you want, when you want.

*All packages are valid for 6 months.
Packages include flat fee services for functional Odoo consulting by Odoo certified consultants or Odoo software development. For support packages you can get specific SLAs on-demand at an extra fee.
Our consultants can guide you through finding the fastes path to use Odoo without any customization and will help you understand the differences (GAP analysis) between your business process and Odoo features. Our software development team can do Odoo development for UI customization, website development or software integration with other platforms or in-house systems.

We can also help build migration routines that will take data from legacy systems into Odoo using the Odoo XML-RPC API and also PostgreSQL performance optimization.
In case you need a more extensive implementation, we will manage your project in a more comprehensive way. We can assign you a project manager and a development team and define the final scope and respective releases so that you can have a clear definition of your business goals.
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Packages are pre-paid and valid for a period of 6 months

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All the work done and time used will be auditable and traceable through our ticketing system

Having trouble with your existing Odoo server?

Odoo instances on-boarding process:

  • Initial instance inspection where we check the deployment status of your Odoo instance
  • Stage and development instance setup for support and development
  • Production release cycle definition so that you can be sure your instance will always be on
  • Backup and disaster recovery strategy planning and implementation
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Odoo Logo Testimonials

Testimonials

Our team members have enjoyed working with the ERPGAP team. They are professional and knowledgeable. We had a successful implementation thanks to a clear, defined and disciplined execution that was possible due to the availability of the ERPGAP staff. Thank you!

We used ERPGAP for transitioning our systems from FileMaker to Odoo; the communication, transparency, and dedication we experienced were second to none. I highly, highly recommend working with this incredible team.

We have been using ERPGAP for 5 years and have been very happy with their deep understanding of Odoo and prompt service. They have steered us through a major Odoo version upgrade and we expect to continue working with them for years to come.

After a failed Odoo implementation with a German provider we luckily found ERPGAP as our new partner. Their professional approach and extensive project management helped us not only with the implementation of Odoo but also with other IT related issues.

I cannot thank ERPGAP enough for their lightning-fast response when we encountered a critical bug in our program. Within minutes of reporting the issue, their team sprang into action and swiftly resolved the problem, saving us valuable time and ensuring uninterrupted functionality.